Track Your Order

Here's how to follow your order from our warehouse to your door.

How tracking works

1. Once your order ships (typically within 1–3 business days), we email you a tracking link and tracking number.

2. Tracking generally becomes active within 24–48 hours — it can take a little time for the freight carrier to scan your shipment into their system.

3. For large equipment shipped by LTL freight, the carrier will call the phone number on your order to schedule a delivery appointment. Standard delivery is estimated at 5–21 business days depending on your location.

Didn't get a tracking email?

• Check your spam / junk folder.

• Make sure the email address on your order is correct.

• Still can't find it? Email support@theironequip.com or call +1 (419) 664 5011 with your order number and we'll resend your tracking details.

No tracking update for a few days?

Occasional pauses during freight transit are normal. If there's no update for 3–5 business days, contact us and we'll check with the carrier right away.

Iron Equip Supply LLC is a registered U.S. company.
Email: support@theironequip.com
Phone: +1 (419) 664 5011
Customer support: Monday–Friday, 9:00 AM – 5:00 PM EST (Saturday–Sunday closed)